Frequently Asked Questions
Everything you need to know about your BLOCH order.
How do I determine my correct size in BLOCH dance shoes?
Sizing for dance shoes often differs from standard street shoes. We provide a detailed size guide on each product page. Generally, we recommend starting with your street shoe size and adjusting based on the specific fit notes for ballet flats, pointe shoes, or jazz shoes.
What is your return policy for dancewear and shoes?
We accept returns within 30 days of purchase, provided the items are in original condition with tags attached and show no signs of wear. Please note that for hygiene reasons, tights and undergarments cannot be returned if the packaging has been opened.
How long will it take for my order to ship?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your dance essentials for an upcoming performance or exam.
Can I book a professional pointe shoe fitting?
Yes, we highly recommend professional fittings for pointe shoes. You can book an appointment at any of our flagship BLOCH stores through our website's store locator page to ensure the safest and most comfortable fit for your feet.
Do you offer group discounts for dance schools?
We do offer specialized programs for dance teachers and school administrators. Please contact our corporate sales team through the 'Pro Accounts' section to learn more about bulk pricing and studio uniforms.
How should I care for my BLOCH leotards and tights?
To maintain the elasticity and longevity of your dancewear, we recommend hand washing in cold water with a mild detergent and laying flat to dry. Avoid using fabric softeners or tumble dryers, as high heat can damage the technical fibers.